Category Archives: Third Party Software

CASE STUDY: Upgrading My Data Management and Backup System

What can you do when your data management and backup systems are not as efficient and effective as you would like them to be? Below is a recap of proactive steps that I took to address this problem.

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Filed under Apple Software, Data Recovery, Software installation, Third Party Hardware, Third Party Software, Windows on a Mac

Digitizing documents using an obsolete Canon scanner and VueScan 9

Canon LiDE 80 and VueScan 9
As the saying goes, if it ain’t broke, don’t fix it. I have a Canon LiDE 80 scanner that I bought in 2004 that still works when run under Windows XP but is unsupported on the most recent releases of Mac OS X. An annoying aspect about using the Canon scanner under Windows XP is that I will invariably encounter a ScanGear release lock error message that can take several minutes or more to resolve. The alternative to using the native Canon driver under Windows XP is to buy and install the VueScan application from Hamrick Software that can run under OS X, including Sierra 10.12. As a test, I tried a number of different scanning operations using VueScan 9 that produced satisfactory results in some cases, but not in others.

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February 14, 2017 · 21:33

Updating WordPress theme fixed Add Media and Cloudinary buttons

SmallBiz ThemeOn one of my WordPress websites, I use a commercial theme called SmallBiz Dynamic (Full Width) developed by Expand2Web. After I updated my site to WordPress 4.7, I temporarily lost the ability to insert images onto a WordPress blog post. The Add Media, Add Poll, and Cloudinary (a third-party plugin) buttons stopped working after the site upgrade.

Wordpress Add Media Toolbar

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December 24, 2016 · 13:45

Why doesn’t my Windows virtual machine recognize my USB mic?

Reader says, I want to use a USB mic on the Windows side of my MacBook Pro using Parallels. I’ve installed Audacity, and this Windows program doesn’t recognize the USB mic and record my voice. Can you help?

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Filed under Audio, Third Party Hardware, Third Party Software, Troubleshooting, Windows on a Mac

Completing Skype calls from the US to the UK

If you are Skype user in the United States who has contacts in the United Kingdom, you may run into a situation like I did recently where you repeatedly receive a pre-recorded message that your call cannot be completed at this time. Fortunately, there’s a simple fix for this persistent and aggravating error message.

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October 12, 2016 · 12:45

Another fix to the ScanGear CS release lock switch error

Release lock switch error

Imagine that you resolved a computer problem a couple of years ago and your equipment was working fine until, very recently, you discovered the same issue had resurfaced. Moreover, you apply the same steps that worked previously and, to your dismay, learn that they don’t fix the problem. Such was the case with my 12-year-old CanoLiDE 80 scanner that I’d been successfully using to digitize photos and documents on a Windows XP virtual machine.

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August 18, 2016 · 13:07

Deciding whether to upgrade to Data Rescue One

Data Rescue IIA OS X software program that I have used for years to recover erased files is Data Rescue II that I originally bought in 2007. Even though I can still run Data Rescue II under El Capitan 10.11, the fact that many ‘vintage’ programs no longer work motivated me to evaluate my options with regard to the developer’s latest release called Data Rescue One.

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Filed under Data Recovery, Third Party Hardware, Third Party Software