To record incoming business calls that originate in the United States, I maintain a Nextiva account that I opened several years ago when I set up one of my WordPress websites.
For security and privacy, I use Virtual Shield to connect all my electronic devices to the Internet via VPN. At my office, Nextiva and Virtual Shield work seamlessly and I can pick up new messages without a problem. While Nextiva offers an app for iOS devices, my iPhone 4s is too old and its OS does not support it. If I am traveling and want to log into my Nextiva account using my iPhone, I have to use a browser.
With Virtual Shield activated on my older iPhone, I receive a 502 Bad Gateway error when accessing the Nextiva login page from a browser.
If you are using an older iPhone like mine, temporarily disconnect Virtual Shield and you will be able to log into Nextiva on a browser using your credentials.
After reviewing your phone messages in Nextiva and logging out of that system, reconnect Virtual Shield on your iPhone to reactivate your VPN.
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