From today’s mail bag
I keep getting a pop-up window prompting me to update Widevine Media Optimizer. The only options are to click either the Later or Update button. There are no dropdown menus or choices associated with this message. I don’t know what this is and I can’t find it on my computer. In addition, the logo in the message appears blurry, so I’m concerned this may be some kind of malware. I searched online and it seems like there are mixed comments about it. I’d love to get rid of this pop-up display, but can’t figure out how. Can you help?
As noted on this web page, Widevine Media Optimizer lets you watch DRM video on your computer. The pop-up window may have been triggered from installing an Amazon app to view their videos.
All Mac OS X browsers (whether you’re using Chrome, FireFox, or Safari) share the same plugin installation. Close and quit all browser windows. Using the Finder, navigate to the Internet Plug-Ins folder.
TIP: If you’re running Lion (10.7) or Mountain Lion (10.8), hold down the Option key while selecting Go from the Finder menu bar to display the hidden Library folder.
To prevent this pop-up window from displaying on your Mac, move the following file and folder to the Trash:
Afterward, empty the Trash and restart your Mac.