Why doesn’t my Epson printer work on my PPC Mac?


From today’s mail bag:

I’m setting up an Epson Artisan 810 on my wife’s PPC iMac running 10.5.8. I’ve got the printer connected via USB and it’s also set up on the home network. While I can ping it from my wife’s computer, when I go to print from Pages (she doesn’t have Office), nothing happens. When I look at the print queue, it says it’s looking for Epson Artisan 810 @Karma II, which is a Mac I no longer own. I think I have to change the queue so it doesn’t point to Karma II any longer but I don’t know how.

My first recommendation was to ask my client to reset the printer system by holding the Option key on the remove printer (“-“) button in Print and Fax Preferences and manually add back all printers and scanners afterward.

http://support.apple.com/kb/HT1341

After performing this step, my customer replied that resetting the printer system didn’t help. I then asked if his wife’s Mac was using the latest printer drivers from Epson and suggested that he install the Gimp drivers for Mac OS X.

http://www.gimp.org/macintosh/

Subsequently, I received another email that my client had misidentified the printer model, which was actually the Epson RX680 and not the Artisan 810. After downloading and installing the correct drivers, my client was able to get the printer to work with his wife’s iMac as well as his new mac mini.

Advertisements

2 Comments

Filed under Apple Software, Mail Bag, Third Party Software

2 responses to “Why doesn’t my Epson printer work on my PPC Mac?

  1. Pingback: Your Questions About Wifi Download For Mac |

  2. Thanks for the info

    Excellent both solutions, sometimes just simply install printer drivers works fine. But resetting the printer Work, as you you recommended.

    Regards

    Recommended your article

    May be interested in :: Download Driver for Epson C45

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s