Earlier this year, I gave a brief presentation at my family reunion using a printout generated by a genealogy program called iFamily for Tiger. I recently received notice from the vendor of a software upgrade and title change: the program is now called iFamily for Leopard, though it will still run under Tiger (OS X 10.4). I followed the vendor’s instructions for upgrading the software using the application menu pull-down.
However, instead of a successful download, I encountered two error messages.
I verified that my user account had read and write permissions to the application and data folder (iFamilyForTigerData). The software vendor recently implemented changes to its web pages and requires re-registration in order to post new messages on its tech forum. Once I receive confirmation of my new forum account, I will submit a summary of my problem for review and resolution.