Software Update fails to install HP printer drivers


I use an HP DeskJet 3650 for office printing. I have the printer connected to the USB port of my AirPort router so it can be shared over the network. When I run Software Update from System Preferences, I receive a screen message that Mac OS X would like to update the HP Printer Drivers.

Software Update Window

When I try to install the drivers, I receive an error that the Installer could not validate the contents of the HP Deskjet package.

HP Printer Drivers Update cannot be installed

I suspect that the driver installation fails because I’m using the Open Source drivers from linuxfoundation.org, rather than the drivers that ship with the printer or with Mac OS X 10.5.

Here are the installation log entries as recorded by Console.app:

Starting installation:
Jul 24 16:29:08 Software Update[866]: Preparing volume “s” for installation
Jul 24 16:29:08 Software Update[866]: Configuring volume “s”
Jul 24 16:29:09 Software Update[866]: Preparing disk for local booted install.
Jul 24 16:29:09 Software Update[866]: Free space on “s”: 31.8 GB (34166247424 bytes).
Jul 24 16:29:09 Software Update[866]: Create temporary directory “/private/tmp/HP_Deskjet.pkg.866Cs2Zkh”
Jul 24 16:29:09 Software Update[866]: Running install actions
Jul 24 16:29:09 Software Update[866]: Processing HP_Deskjet:
Jul 24 16:29:09 Software Update[866]: Determining files to install
Jul 24 16:29:10 Software Update[866]: It took 0.53 seconds to create the install plan for HP_Deskjet.
Jul 24 16:29:10 Software Update[866]: Configuring deferred files
Jul 24 16:29:10 Software Update[866]: Assembling temporary receipt
Jul 24 16:29:10 Software Update[866]: Performing pre-extraction actions
Jul 24 16:29:10 Software Update[866]: run preinstall script for HP_Deskjet
Jul 24 16:29:10 [939]: Running Install Scripts . . .
Jul 24 16:29:10 [941]: Begin script: IO
Jul 24 16:29:10 [959]: End script: IO
Jul 24 16:29:10 [960]: 1 Install Scripts run.
Jul 24 16:29:10 Software Update[866]: Creating destination path
Jul 24 16:29:10 Software Update[866]: Validating package payload
Jul 24 16:29:11 Software Update[866]: The HP_Deskjet package failed to validate.
Jul 24 16:29:11 Software Update[866]: Install failed: The Installer could not validate the contents of the ‘HP_Deskjet’ package. Contact the software manufacturer for assistance.

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1 Comment

Filed under Third Party Software, Troubleshooting

One response to “Software Update fails to install HP printer drivers

  1. Pingback: Top Drivers Blog » Blog Archive » Apple Software Update fails to install HP printer drivers

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