From today’s mail bag:
Ever since I installed Snow Leopard, I have been having periodic crashes with Entourage 2008. The application comes right back and may crash once or twice after that but then keeps working until I turn the computer off or put it to sleep. I notice there are a lot of similar experiences in the online forums.
AppleCare had me delete all of the Microsoft Preferences from Entourage. So far, it seems to be working and not crashing.
The following Apple Discussion Board thread called, “Entourage 2008 crashes with most office attachments” makes reference to font corruption possibilities:
http://tinyurl.com/yzg6baq
The aforementioned thread also states that some users have found a partial workaround for file attachment problems by installing Rosetta from the Mac OS X Install DVD.
Installing Rosetta:
• Insert the Apple OS X 10.6 DVD into your Macintosh.
• Open the Optional Installs folder.
• Double click Optional Installs.mpkg.
• Check only the Rosetta box and click Continue.
• Click Close when you see the following screen: “The installation was completed successfully.”
The following Entourage Help Blog article provides workaround solutions for using Office for Mac under Snow Leopard.
http://tinyurl.com/ndmt4x
By: admin on October 18, 2009
at 7:52 pm
[...] For the past month, I’ve attempted to help a client (let’s call him Bill) resolve an apparent bug that causes Entourage 2008 to crash during normal use. The crashes first started to appear after [...]
By: Can Parallels Desktop cause Entourage 2008 to crash? « Macsolvers' Blog on December 7, 2009
at 1:39 pm